Outreach Specialist II

REPORTS TO: IL Program Manager

STATUS:Full-time; 40 hour/week; non-exempt/hourly

Position summary:

The IL Outreach Specialist II is responsible for providing The Independence Center’s (The IC) Independent Living (IL) services in outlying counties to reach the unserved and underserved consumers in these areas.  Services include Information and Referral, Peer Support, Advocacy, and Independent Living Skills Training.  Works closely with IL team members to develop peer support groups and resources to provide services to people in outlying areas.

Minimum Qualifications:

  • Baccalaureate Degree preferred or equivalent experience.
  • A minimum of one year of experience working with people with disabilities.
  • Desire to work with people with disabilities.
  • Knowledge of peer support best practices.
  • Ability to travel within Colorado Springs and surrounding counties to meet with individuals and groups, to present information and training.
  • Proficient with computers, including Word, Excel, PowerPoint, Publisher, Outlook, Teams, and Zoom.
  • Demonstrates The Independence Center’s core values of Inclusiveness, Flexibility, Person First, Accountability, and Integrity as well as its essential team virtues of Humble, Hungry, and Smart.

Preferred Qualifications:

  • Knowledge of community resources for people with disabilities preferred.

Essential Functions/Areas of Accountability:

  • Support the philosophy, mission, and goals of the Independent Living program.
  • Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and Fair Housing Act.
  • Meet with individuals, whether by phone, in person, or by email/web contact, in order to respond to consumer needs and requests for information.
  • Complete all required documentation, reporting, and monitoring responsibilities for The Independence Center.
  • Develop and implement a strategic plan identifying ways to serve outlying counties focusing on strengths, weaknesses, opportunities, and threats the disability community is facing.
  • Develop and cultivate positive community relationships and positively represent The IC at all times.
  • Assist consumers in learning and exercising self-reliance and self-advocacy skills. Set clear expectations, responsibilities, and goals with consumers.
  • Build and facilitate peer support groups that encourage consumers to come together, address challenges, and overcome obstacles that face people with disabilities.
  • Determine the needs of consumers and the community throughout the rural communities you are serving. Conduct outreach to identify un-served and underserved consumers and collaborate with other organizations that provide services to people with disabilities.
  • Maintain an understanding of each of The IC programs and services and community resources that assist people with disabilities.
  • Responsible for professional development and position-related training.

 Skills and Abilities:

  • Possess integrity and reliability.
  • Self-motivated, persistent, and flexible.
  • Capacity to work individually and as a member of a team in a team-oriented, inclusive environment.
  • Takes responsibility for high-quality work.
  • Effective verbal and written communication skills.
  • Ability to analyze processes and provide recommendations for improvement.
  • Possess decision-making and problem-solving skills.
  • Maintains a high level of confidentiality and works within the confines of HIPPA regulations.
  • The capacity to empower individuals to advocate for themselves to maximize independence.

Physical/Environmental Requirements:

  • Occasionally lift, push, pull, up to 25 lbs.
  • Travel to outlying areas required. Prolonged periods of time driving is likely.
  • Office environment requiring ongoing computer use and extended amount of time sitting or standing.
  • Internet access to work remotely if protocols are issued for remote work.
  • Must maintain an acceptable Motor Vehicle Record (MVR) as determined by The IC’s liability insurance carrier.  Employees who are required to drive for the agency in the course and scope of employment will be subject to reasonable suspicion, post-incident, and bi-annual random MVR checks to determine driving acceptability and must maintain an acceptable Motor Vehicle Record (MVR) as determined by The IC’s liability insurance carrier to maintain employment.
  • Reasonable accommodations may be made to empower the qualified individual with a disability to perform the essential functions of this position.

This position may also require the performance of other duties as assigned.

StartingPay: $16.00

EQUAL EMPLOYMENT OPPORTUNITYThe Independence Center is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race including traits historically associated with race, such as hair texture and length, protective hairstyles, sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law.

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