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Home & Community Based Services Coordinator

REPORTS TO:  HH Operations Manager

STATUS:  Full-time; non-exempt/hourly

Position summary:  The Home & Community Based Services (HCBS) Coordinator maintains and supports Personal Care Provider (PCP) and In Home Support Services (IHSS) programs through the direction of program staff, quality control of the programs, maintenance of current program clients and program growth through addition of clients.

Minimum Qualifications:

  • Must be at least 21 years of age.
  • High school diploma or GED.
  • CNA License and CPR Certification
  • Two years’ experience as a CNA.
  • Intermediate knowledge of Microsoft Office, Word, Excel, and Outlook.
  • Must be able to lift, push, pull up to 50 lbs.
  • Current TB test
  • Current driver’s license, insurance, good driving record and reliable transportation
  • Two years’ experience in home health care; Knowledge of HCBS/Medicaid waiver programs preferred
  • Demonstrates THE IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart.

Essential Functions/Areas of Accountability:

  • Oversees IHSS and PCP at the care location at thirty (30) day, ninety (90) day, six (6) month and yearly client evaluation and reports staff issues to HH Operations Manager
  • Maintain confidentiality as outlined in The IC Employee Handbook and work within the confines of HIPAA regulations.
  • Carries out The IC policies and procedures.
  • Attends quarterly PAC meetings to provide continuity of service of HCBS services provided.
  • Reviews and approves all requests for HCBS services.
  • Coordinates and manages SOC services for all HCBS clients.
    • Initial point of contact for both clients and caregivers, thoroughly explains HH delegated authority (client) and employee (caregiver) requirements.
    • Maintains professional relationship with SEP, referral sources, case managers, clients, and family/friend caregivers.
    • Maintains relationship with IC Independent Living teams to promote integrated services to clients.
    • Initiate new hire paperwork with family/friend caregivers at initial evaluation of client.
    • Attends HH Huddle for coordinating care and admission requirements.
    • Distributes referral for assignment, scheduling, billing and coordination of care services to the HH team.
    • Creates and maintains daily visit worksheet for each HCBS and IHSS client and submits them to single entry point case managers for approval
  • Demonstrates teamwork and effective communication to accomplish agency and client goals.
    • Participates in care conferences and other team/ agency meetings.
    • Educates clients to IL services and supports.
  • Participates in the agency’s ongoing quality improvement activities.
  • Coordinates the agency’s HCBS annual chart audit review and performs ongoing chart reviews in accordance with IC policies and procedures.
    • Selects sample of active HCBS records in accordance with policy and Medicaid requirements.
    • Prepares written summary of findings and recommendations for HH Clinical Manager to report to PAC.
    • Assists in implementation of recommendations and plans for evaluating results.
  • Completes 12 annual Continuing Education Units (CEU)

Skills and Abilities:

  • Self-motivated and flexible
  • Possess decision-making and problem-solving skills
  • Maintains confidentiality in all areas
  • Organizational and time management skills
  • Successful completion of CNA certification and licensure
  • Excellent verbal and written communication skills and strong interpersonal skills

Physical/Environmental Requirements:

  • Office and field environment; must be able to lift, push, pull up to 50 lbs.
  • Ability to travel within Colorado Springs and surrounding counties to meet with individuals, including accessing consumer homes, attend meetings, and present information.
  • Reasonable accommodations may be made to empower the qualified individual with a disability to perform the essential functions of this position.

This position may also require the performance of other duties as assigned.

This position is approved for the full IC-approved mileage reimbursement rate

If you are qualified and wish to apply, please route your resume and salary expectations along with a cover letter addressing your alignment with the minimum qualifications to hrresumes@the-ic.org Responses must be received by Friday, May 3, 2019.

EQUAL OPPORTUNITY:  The Independence Center adheres to a policy of equal opportunity and non-discrimination, as explained in its employee handbook, to all eligible participants regardless of age, sex, color, ethnic origin, national origin, religion, sexual orientation, political affiliation, marital status, parental status, or disability. Reasonable accommodations may be made to empower the most qualified candidate with a disability to perform the essential functions of this position.

Registered Nurse (RN)

REPORTS TO:  HH Clinical Manager

STATUS: Per Diem                                                                                                                     

Position summary: Provides quality skilled nursing care to persons with disabilities in their homes; works on team relationships with others and carries out assigned responsibilities. Performs client assessments based on agency and government standards of practice to ensure effective and appropriate homecare services.  Directs, plans and initiates appropriate action independently and responsively in home care situations.

Minimum Qualifications:

  • Must have current license to practice as a Registered Nurse in the state of Colorado.
  • Current driver’s license, valid vehicle insurance, safe driving record and reliable transportation, current CPR certification, current TB screening, and professional liability insurance
  • Minimum of one year home health care nursing experience with an understanding of independent living philosophy and agency mission. Knowledge and skills in current nursing practices and team concept.  Home care and supervisory experience preferred
  • Good interpersonal and communication skills
  • Understanding and knowledge of developing care plans for client care
  • Effective written and oral communication skills, good interpersonal skills, organizational and time management skills.
  • Ability to establish and maintain constructive working relationships with individuals and their families
  • Knowledge of Medicare and Medicaid regulations required.
  • Knowledge of home health regulatory and reimbursement requiremets.
  • Home health environment, must be able to lift, push, pull up to 50 lbs. frequently
  • Demonstrates THE IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart. 

Essential Functions/Areas of Accountability:

  • Carries out the policies of The Independence Center
  • Reviews client referral information and responds to requests and
    1. Evaluates eligibility and appropriateness of client for home care services
  • Performs client assessments based on agency and government standards of practice to ensure effective and appropriate homecare services
    1. Considers the physical, psychological and socio-economic needs of the client, and ability for the client needs to be met in the home
  • Collaborates with physician and other health care professionals
  • Makes decisions and/ or recommendations that reflect consideration of immediate and long-range effects (components of care plan, frequency of skilled visits, and additional services.
  • Directs, plans and initiates appropriate action independently and responsively in home care situations
  • Utilizes agency and community resources appropriately
  • Records documentation of clinical records to ensure compliance with regulatory standards of timeliness, accuracy and completeness and company policy.
  • Communicates with other disciplines/departments when required
  • Identifies staffing needs and communicates this information
  • Communicates with physicians and supervisor of any and all changes of client’s conditions and concerns
  • Performs a comprehensive client assessment in the home with the client and the CNA, and other disciplines involved every 60 days, which includes reviewing/revising the plan of care
  • Supervises Home Health Aides and LPN’s to provide effective and quality Home Care Services as is mandated by Federal and State Regulations.
  • Promotes personal safety and safe environment for clients and co-workers
    1. Demonstrates knowledge of safety infection control practices by compliance with policies and procedures.
    2. Demonstrates and instructs safe and competent practices in the use and maintenance of equipment.
    3. Assesses safety of environment and takes initiative to prevent accidents and promote safety.
    4. Participates in all mandatory education per guidelines established by The IC.
  • Performs job duties in accordance with agency policies, state regulations and The IC policies and procedures
    1. Maintains confidentiality in all aspects of the job.  Does not reveal information from client records to others, except as identified in agency policy and in accordance with HIPAA regulations.
    2. Secures written and electronic confidential documents in a manner that prevents unauthorized release.
    3. Provides care in accordance with state and federal  regulations.
    4. Completes assigned tasks within established guidelines and time frames.
  • Provides On-call duties when requested by the D.O.N., or other tasks as assigned
  • Complete 12 annual Continuing Education Units (CEU)
  • Maintains Colorado RN License

Skills and Abilities:

  • Self-motivated and flexible
  • Possess decision making and problem solving skills
  • Maintains confidentiality in all areas
  • Sound interpersonal skills
  • Good documentation and computer skills
  • Attention to detail and good observation skills

Physical/Environmental Requirements:

  • Home health environment, must be able to lift, push, pull up to 50 lbs. frequently
  • Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

This position may also require the performance of other duties as assigned.

If you are qualified and wish to apply, please route your resume and salary expectations along with a cover letter addressing your alignment with the minimum qualifications to hrresumes@the-ic.org

EQUAL EMPLOYMENT OPPORTUNITYThe Independence Center is dedicated to the principles of equal employment opportunity.  We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

CNA Training Program Clinical Instructor (LPN)

Position summary:  

The Clinical Instructor’s delegated responsibilities and expectations are to self-schedule, coordinate and provide instruction to enrolled student nurse aides of The Independence Center CNA Training Program (ICCTP) and to assist in the evaluation of individual student performance.

Open position is for a weekend Instructor works 8:00 AM to 4:30 PM on Sat. and Sun.

Minimum Qualifications:

  • Current driver’s license, safe driving record and reliable transportation
  • CPR certification, current TB results
  • Active professional or practical nursing license in good standing
  • Minimum of one year nursing experience in caring for the elderly/chronically ill of any age
  • Completion of a course in teaching adults e.g. Train the Trainer, or have documented experience in teaching adults, or have one year experience in managing nurse aides
  • Certified to teach CPR and First Aide or be willing to be certified.
  • Effective written and oral communication skills, good interpersonal skills, organizational and time management skills
  • Intermediate expertise with Microsoft Office; Word, Excel, Outlook, PowerPoint.
  • Ability to establish and maintain constructive working relationships with students, clients and staff at clinical facility
  • Knowledge of HIPAA regulations
  • Home Health/facility environment, must be able to lift, push, pull up to 50 lbs. frequently
  • Demonstrates THE IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart.

Essential Functions/Areas of Accountability:

  1. Maintains on-site all student licenses, résumés and training certifications.
  2. Provides assistance, support and reports to the Program Coordinator as necessary to accomplish Program objectives and goals in terms of the training and instruction of enrolled student nurse aides of the ICCTP.
  3. Coordinates with the Program Coordinator, as necessary, the course schedule(s) including start dates, clinical dates, testing dates and completion dates, including avoidance of predetermined conflict-dates involving holidays or other facility use activities.
  4. Provides for the teaching and instruction in a respectful and professional manner; all required skills for each student, including those skills tested by NACEP exams (Pearson-Vue) and those skills specified in the Chapter XI implementing regulations.
  5. Provides for the teaching and instruction in a respectful and professional manner; all required technical knowledge, including textbook content, the Colorado Nurse Aide Practice Act, HIPPA, NHRA, and patient rights.
  6. Performs all aspects of the teaching and instruction in a respectful and professional manner that excludes any use of profanity, unnecessary slang terminology, unnecessary sexual terminology or inappropriate body language.
  7. Teaches using a variety of methods to meet the needs of all students.
  8. Ensures all ICCTP students are provided with a full class participation/training opportunity that begins with a pre-scheduled time and ends at a pre-scheduled time.
  9. Provides for the maintenance, security and safe keeping of all quizzes, tests, homework, TB and HEP-B reports pertaining to all in-progress courses.
  10. Maintains an awareness and working knowledge of active ICCTP policies and procedures.
  11. Provides insight and input relevant to the development of written policies for admission to, dismissal from, and completion of the ICCTP.
  12. Provides insight and input relevant to the ongoing development, implementation and evaluation of the ICCTP, including:
  • instructional teaching curriculum and testing materials
  • program performance evaluation process
  • annual curriculum assessment
  • planning for classroom, laboratory and clinical learning experiences
  1. Ensures proper instructor-to-student ratio, student supervision and quality of instruction are maintained.
  2. Ensures all ICCTP students are in compliance with ICCTP pre-clinical training requirements including background checks, TB and HEP-B reporting.
  3. Ensures all ICCTP students attend and participate in an orientation at each clinical training session, and, that such orientation is not included as part of the minimum 75 hour training program.
  4. Ensures each ICCTP student is clearly identified as a student in a manner easily recognizable to clients, family members, visitors and staff.
  5. Provides assistance as required to the Program Coordinator during student clinical instruction, including reporting of individual student performance.
  6. Ensures each ICCTP student does not perform any services with actual clients/patients for which they have not been trained unless such service is an integral component of the training process, performed with consent from the client/patient and performed under direct supervision of the instructor.
  7. Ensures that the ICCTP student tracking database confirms pre-clinical and clinical experience in terms of learned/tested skills and fulfillment of terminal competencies.
  8. Provides insight, input and recommendations relevant to actions involving dismissal or expulsion of any enrolled student.
  9. Ensures reporting of measured individual student performance data to the Program Coordinator upon completion of instruction in an organized and systematic manner.
  10. Provides initial insight and professional judgment in reference to individual student terminal competencies evaluation based on preponderance of the evidence.
  11. Assists in ensuring the protection of student and client privacy (FERPA & HIPAA).
  12. Assists in ensuring the protection of confidential business records and correspondence pertaining to the ICCTP, including copyright adherence and confinement of all testing materials, teaching materials, policies and procedures, tracking logs, databases, or student records to the sole-use of the ICCTP staff.
  13. Agrees to refrain from any unauthorized disclosure or distribution of ICCTP confidential business records,  correspondence, application forms,  contract forms, testing materials, teaching materials, policies and procedures, tracking logs, databases, or any student records to any individual, entity or organization other than the ICCTP staff, the Board of Nursing or federal or state law enforcement, and, to maintain this nondisclosure indefinitely regardless of present or future employment status.
  14. Be available, on occasion, to open the facility for the State examiners at 7:00 am.

Skills and Abilities:

  • Self-motivated and flexible
  • Possess decision making and problem solving skills
  • Maintains confidentiality in all areas
  • Sound interpersonal skills
  • Good documentation and computer skills
  • Attention to detail and good observation skills
  • Effective written and oral communication skills, good interpersonal skills, organizational and time management skills
  • Ability to establish and maintain constructive working relationships with students, clients and staff at clinical facility

Physical/Environmental Requirements:

  • Home health/facility environment, must be able to lift, push, pull up to 50 lbs. frequently
  • Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

This position may also require the performance of other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITYThe Independence Center is dedicated to the principles of equal employment opportunity.  We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

Certified Nurse Aide

Position summary: Provides personal care services as ordered by the physician.  Performs simple procedures as an extension of therapy services under the direction and supervision of the therapist/RN and household services essential to health care at home.

Minimum Qualifications:

  • Successful completion of a formal CNA certification training program, skills test and competency evaluation
  • Current license as a Certified Nurse Aide in the State of Colorado
  • Current driver’s license, valid vehicle insurance, safe driving record and reliable transportation, current CPR certification, current TB screening
  • Good interpersonal and communication skills
  • Effective written and oral communication skills, good interpersonal skills, organizational and time management skills
  • Be at least 18 years of age
  • Must be able to lift, push, pull up to 50 lbs. frequently
  • Must be skilled at complicated transfer techniques: Hoyer Lift/Easy Pivot Machine/gait belt, weight bearing & non-weight bearing techniques
  • Demonstrates THE IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart.

 Essential Functions/Areas of Accountability:

  • Performs simple procedures as an extension of therapy services under the direction and supervision of the therapist/RN
    • Range of motion exercises
    • Bowel program/Digital Stimulation
    • Urinary catheter care
  • Performs personal care activities, including but not limited to
    1. Bathing:  Bed bath/tub bath/shower
    2. Shampooing
    3. Skin care/nail care
    4. Oral hygiene
    5. Shaving
    6. Dressing
  • Performs household services essential to health care at home, including but not limited to
    1. Meal preparation/feeding
    2. Laundry – only if soiled during visit
    3. Light housekeeping in work areas soiled or as pertains to client care
  • Assists in the administration of medications that are ordinarily self-administered under the direction and supervision of the Registered Nurse (per state nurse practice laws and agency policy)
  • Reports any observed or reported changes in the client’s condition and/or needs to the Registered Nurse immediately. Completes documentation on the appropriate forms including accident/incident reports.
  • Documents care provided and completes the forms required for the client’s records.  Completes the appropriate records to document care given and pertinent observations
  • Checks Kantime for next weeks’ schedule every Friday by 10 AM.  Notify scheduler immediately of errors in your schedule. Uses telephony to chart arrival and departure time as well as entering task codes to document care provided. Notifies office staff of difficulties encountered with telephony system while in the clients’ home, or the next business day if event occurs after hours.
  • Promotes personal safety and a safe environment for clients by observing infection control practices, following agency guidelines and reporting unsafe situations to the supervisor/case manager
  • Demonstrates safe practice in the use of equipment.  Does not use equipment until orientation has been provided.  Notifies supervisor of educational needs.  Uses lift equipment provided in the home according to the instructions in the Plan of care. Reports equipment in need of repair
  • Communicates effectively with all members of the interdisciplinary team through verbal reports, participation in staff meetings and team conferences as requested
  • Maintains confidentiality in all aspects of the job
  • Participates in required in-service programs to meet compliance requirements.  Identifies learning needs to agency supervisor
  • Complete 12 annual Continuing Education Units (CEU)
  • Performs other related duties and responsibilities as deemed necessary
  • Maintains active Colorado CNA License

Skills and Abilities:

  • Self-motivated and flexible
  • Possess decision making and problem solving skills
  • Maintains confidentiality in all areas
  • Sound interpersonal skills
  • Good documentation and computer skills
  • Attention to detail and good observation skills

Physical/Environmental Requirements:

  • Home health environment, must be able to lift, push, pull up to 50 lbs. frequently
  • Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

 This position may also require the performance of other duties as assigned.

Personal Care Worker/Homemaker

Position summary: Provides personal care services under the direction of IHSS Staff and within the guidelines of The Independence Center’s Home Health department.

Minimum Qualifications:

  • Successful completion of 20 hour PCP certification training program and skills test, or competency evaluation, or the equivalent documentation.
  • Be at least 18 years of age.
  • Good interpersonal and communication skills.
  • Current driver’s license, valid vehicle insurance, safe driving record and reliable transportation, current CPR certification, current TB screening
  • Must be able to lift, push, pull up to 25 lbs. frequently
  • Demonstrates THE IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart.

Essential Functions/Areas of Accountability (PCW):

  • Performs simple procedures as are described in the PCP scope of practice as an extension of HCBS under the direction and supervision of the HCBS Coordinator, to include personal care activities including but not limited to:
    1. Bathing: Bed bath/tub bath/shower
    2. Shampooing
    3. Skin care/nail care/shaving with electric razor
    4. Assist with toileting
    5. Reminders for self-administered medications
    6. Assist with walking, simple positioning
    7. Oral hygiene
    8. Dressing
    9. Help with exercises if client can move unassisted
    10. Protective oversight
  • Performs household services essential to health care at home, as indicated on the care plan including but not limited to:
    1. Meal preparation/feeding
    2. Protective oversight
    3. Laundry duties
    4. Light housekeeping
    5. Grocery Shopping
    6. Cleaning durable medical equipment
  • Reports and observed or reported changes in the client’s condition and/or needs to the supervisor.
  • Completes the appropriate records to document care given and including all pertinent observations.
  • Checks Kantime for next weeks’ schedule every Friday by 10 AM.  Notify scheduler immediately of errors in your schedule. Uses telephony to chart arrival and departure time as well as entering task codes to document care provided. Notifies office staff of difficulties encountered with telephony system while in the clients’ home, or the next business day if event occurs after hours. Records accurate time in/out, using telephony system, for every visit.
  • Promotes personal safety and a safe environment for consumers by observing infection control practices. Follows agency guidelines and report unsafe situations to the supervisor.
  • Demonstrates safe practice in the use of equipment. Does not use equipment until orientation has been provided. Notifies supervisor of educational needs.
  • Communicates effectively with all members of the interdisciplinary team through verbal reports, participation in staff meetings as required and team conferences as requested.
  • Assures compliance with client health-care record privacy and confidentiality according to The IC guidelines and HIPAA regulations.
  • Is required to complete ongoing education or training to remain proficient in clients care. This will include a yearly competency evaluation.
  • Performs other related duties and responsibilities as deemed necessary by the supervisor.
  • Relative personal care providers must sign their time sheets with their name and their relationship to their client.
  • Relative personal care providers must perform a Personal care task as is designated on the care plan.
  • All care providers will not provide transportation services and will not provide financial management services.
  • Complete 6 annual Continuing Education Units (CEU)
  • Time sheets must have the travel time documented on each visit as pertains to client.

Essential Functions/Areas of Accountability (Homemaker):

  • Performs household services essential to health care at home, as indicated on the care plan including but not limited to:
    1. Meal preparation/set-up
    2. Laundry duties
    3. Light housekeeping (permanent client living space, no shared spaces)
      1. Kitchen
      2. Dishes
      3. Bathroom
      4. Bedroom
      5. Dusting
      6. Vacuum
      7. Sweep/Mop
      8. Trash
      9. Dust
      10. Linen change
      11. Make bed
    4. Grocery Shopping
  • Reports and observed or reported changes in the client’s condition and/or needs to the supervisor.
  • Completes the appropriate records to document care given and including all pertinent observations.
  • Checks Kantime for next weeks’ schedule every Friday by 10 AM.  Notify scheduler immediately of errors in your schedule. Uses Kantime to chart arrival and departure time as well as entering task codes to document care provided. Notifies office staff of difficulties encountered with Kantime system while in the clients’ home, or the next business day if event occurs after hours. Records accurate time in/out, using Kantime system, for every visit.
  • Promotes personal safety and a safe environment for consumers by observing infection control practices. Follows agency guidelines and report unsafe situations to the supervisor.
  • Demonstrates safe practice in the use of equipment. Does not use equipment until orientation has been provided. Notifies supervisor of educational needs.
  • Communicates effectively with all members of the interdisciplinary team through verbal reports, participation in staff meetings as required and team conferences as requested.
  • Assures compliance with client health-care record privacy and confidentiality according to The IC guidelines and HIPAA regulations.
  • Is required to complete ongoing education or training to remain proficient in clients care. This will include a yearly competency evaluation.
  • Performs other related duties and responsibilities as deemed necessary by the supervisor.
  • Relative personal care providers must sign their time sheets with their name and their relationship to their client.
  • Relative personal care providers must perform a Personal care task as is designated on the care plan.
  • All care providers will not provide transportation services and will not provide financial management services.
  • Complete 6 annual Continuing Education Units (CEU)
  • Time sheets must have the travel time documented on each visit as pertains to client.

Skills and Abilities:

  • Self-motivated and flexible
  • Possess decision making and problem solving skills
  • Maintains confidentiality in all areas
  • Sound interpersonal skills
  • Attention to detail and good observation skills

 Physical/Environmental Requirements:

  • Home health environment, must be able to lift, push, pull up to 25 lbs. frequently
  • Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

This position may also require the performance of other duties as assigned.

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