DEPARTMENT:   Independent Living

REPORTS TO:  Advocacy Manager

STATUS:  Full-time; 40 hour/week, non exempt hourly


Position summary:

Understand and model the Independent Living Philosophy. Identify individual needs and assess and make appropriate referrals both in person and on the phone. Responsible for providing individual advocacy services and mentoring for consumers and have knowledge of the ADA, Rehabilitation Act, and Fair Housing Act. Enter all pertinent data into database and communicate with colleagues regarding need for additional involvement. Work in partnership with other community agencies and resources in an effort to meet consumer needs. Support Community Advocate in identifying advocacy trends and participates in systems advocacy efforts.

Minimum Qualifications:

  • Baccalaureate Degree preferred or equivalent experience
  • Experience and a desire to work with people with disabilities with the goal of empowering the consumer in order to promote independence
  • Ability to work as a team member
  • Must be organized and able to juggle multiple priorities as well as deadlines
  • Ability to travel within Colorado Springs and surrounding counties to meet with individuals, including accessing consumer homes, attend meetings, and present information
  • Proficient with computer, including, Word, Excel, and Outlook
  • Demonstrates The IC’s core values of Inclusiveness, Flexibility, Person First, Accountability and Integrity and essential team virtues of Humble, Hungry and Smart.

Essential Functions/Areas of Accountability:

  1. Ensure the philosophy, mission and goals of the independent living program are maintained.
  2. Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and Fair Housing Act.
  3. Meet with individuals, whether by phone, in person, or by email/web contact, in order to respond to consumer needs and requests for information. Work with individuals in partnership with other IL staff and community agencies to get those needs addressed.
  4. Assist consumers to identify goals and develop an Independent Living Plan (ILP).
  5. Work with All IL Departments to facilitate training and education with staff and consumers for optimal goal development. Work with consumers as needed in outlying areas in conjunction with the Outreach Program to provide trainings, resources and support as directed.
  6. Assist consumers by educating, modeling, and empowering.
  7. Provide individual advocacy services with consumers as requested by teaching self-advocacy skills and general advocacy skills to consumers. Assist consumers with knowing and training in information about their rights. Work as a team member to assure that consumers receive quality services by identifying needs and making appropriate referrals to IL staff as needed for employment, housing, SSI benefits, etc.
  8. Be a member of the IL Hub team in order to provide intake and referral services as directed. Provide generalist IL services when consumer goals to do not fall within other IL Program specialities.
  9. Advocate, educate, and promote community awareness on disability issues both individual and systems related.
  10. Participate in and share information on issues or areas in need of systems advocacy.
  11. Complete all paperwork and documentation necessary to start a consumer service record or develop an ILP. In a timely manner, enter data into the database to meet State regulatory requirements. Follow up with individuals who ask for referrals to outside resources in order to ensure their needs are met.
  12. Attend weekly staff meetings and monthly All Staff meetings.
  13. Maintain confidentiality as outlined in the employee handbook and work within the confines of HIPAA regulations.
  14. Perform other related duties and responsibilities as deemed necessary for the position.
  15. Accept responsibility for personal and professional development and engage in and explore opportunities for position related training.

Skills and Abilities:

  • Personal experience with a disability and knowledge of the Independent living movement is desirable
  • Excellent interpersonal skills
  • Excellent communication skills, Including public speaking
  • Ability to write routine reports, assessments and related correspondence
  • The capacity to empower individuals with disabilities to advocate for themselves

 Physical/Environmental Requirements:

  • Office environment, requires ongoing computer use and extended amount of time sitting and standing
  • Ability to travel within Colorado Springs and surrounding counties to meet with individuals, including accessing consumer homes, attend meetings, and present information
  • Reasonable accommodations may be made to empower the qualified individual with a disability to perform the essential functions of this position

If you are qualified and wish to apply, please route your resume and salary expectations along with a cover letter addressing your alignment with the minimum qualifications to  Responses must be received by Friday, October 19, 2018.

 EQUAL OPPORTUNITY:  The Independence Center adheres to a policy of equal opportunity and non-discrimination, as explained in its employee handbook, to all eligible participants regardless of age, sex, color, ethnic origin, national origin, religion, sexual orientation, political affiliation, marital status, parental status, or disability.  Reasonable accommodations maybe made to empower the most qualified candidate with a disability to perform the essential functions of this position.