Mathew Ruggles using the video phone at The El Paso County Citizens Service Center.

Mathew Ruggles using the video phone at The El Paso County Citizens Service Center.

The Deaf & Hard of Hearing program of The Independence Center is involved in making telephone communication more accessible to the deaf community in the Pikes Peak Region. Matthew Ruggles and Angela Tenorio, deaf and hard of hearing program staff at The IC, helped with testing the new video phones at the Pikes Peak Workforce Center in August 2015.

Ruggles explained that the video phones help people with auditory disabilities have equal access to telephone communication. Video phones provide the ability for a person who is deaf to connect with a sign language interpreter via video. The interpreter then translates sign language to spoken voice to the person on the other end of the line.

Phones are being installed in other El Paso County buildings such as the El Paso County Criminal Justice Center, the Citizens Service Center, and Department of Motor Vehicle locations. The IC continues to advocate for civil and governmental accountability with ADA compliance and is committed to providing expertise with disability access concerns when invited to assist by civil or governmental entities.